Thank you for choosing our online shop for your shopping needs. We aim to provide you with the best possible experience when it comes to online shopping, and as part of that commitment, we want to be transparent about our processing and return policies.

Our products can be shipped within 1-3 business days, depending on the product quantity, size, color, and any approved customization. Please note that processing times may vary based on the order volume and we work hard to ensure that all orders are processed and shipped out as quickly as possible.

Customization:

Please note that when you submit a customization request, it is your responsibility to ensure that the spelling and wording are correct. We recommend that you double-check your spelling and wording before placing your order to avoid any mistakes or errors and be aware that once your order has been placed and confirmed, we cannot make any changes to the customization details. We are not responsible for any mistakes or errors in the customization if they are a result of the customer providing incorrect information.

If you have any questions or concerns about the customization process, please do not hesitate to contact us. We are happy to help you with any questions you may have and will work with you to ensure that your personalized product meets your expectations.

Return Policy:

We take pride in the quality of our products, and we want you to be completely satisfied with your purchase. However, please note that since our products are made-to-order and customized by the customer, we do not accept returns or refunds. 

If you receive a damaged item please contact us within 7 days of receiving your order, and we will do our best to resolve the issue. If there is a problem with your order, please message us, and we will be happy to help you.

If you have any questions about our products or policies, please feel free to contact us, and we will be happy to assist you. Thank you for choosing our online shop, and we hope you enjoy your shopping experience with us.